Alliance Asset Management is always looking for bright new talent to add to our growing team. We are an Equal Employment Opportunity (EEO) employer, and offer a challenging and supportive work environment, competitive salaries, and opportunities for professional growth.

CURRENT OPENINGS:

Property Manager

Concord, NH

Full-time

Salary: $50,000.00/year


Job Description

 College degree and five years property operations experience with excellent performance and a strong working knowledge of landlord-tenant and Fair Housing laws or combination of 9 years of education and experience.

 Ability to perform strategic planning and appropriate problem resolution processes.

 Experience managing low-income housing projects and a strong working knowledge of compliance with either Low-Income Housing Tax Credits financing or HUD Project Based Section 8 funding.

 Commitment to resident self-management and social change through the empowerment of low-income people, and working with social services to assist tenants.

 Excellent supervisory skills with a minimum two years supervisory experience of more than three property operations employee, including providing training and developing the skills of others.

 Experience developing, implementing and monitoring policies and procedures, and project troubleshooting.

 Must possess excellent written and oral communication skills. Demonstrated experience that shows a high degree of interpersonal skills working with staff, housing residents and the public.

 Experience working in and coordinating groups.

 Good mathematical aptitude and ability to understand financial statements.

 Proficient in word processing and Excel spreadsheet programs. Previous experience with record keeping and reports preparation.

 Ability to work independently with minimal supervision while performing multiple tasks.

Staff support, training and supervision:

 Visit all properties supervised at least once per month.

 Supervise, train and support site and maintenance staff to ensure they have the tools and methodology to be successful in their work.

 Identify training needs for site staff and help implement training.

 Support site staff in effectively maintaining established policies and programs at Alliance Asset
Management, Inc., owned and managed properties. Continually review and revise policies and procedures to insure best practices are always implemented.

 On a daily basis assist site staff with troubleshooting tenant issues, providing guidance and support.
Provide on-site coverage of work for staff on leave.

 Complete staff evaluations that address performance concerns and recognize work well done, setting goals with clear performance expectations. Provide interim feedback as needed.

Program Management and Compliance Implementation:

 Develop, implement and expand housing management policy and procedures that promote consistency, compliance with Fair Housing regulations, and meeting funding compliance requirements.

 Apply a thorough understanding of HUD Section 8, tax credits and low income housing subsidy requirements.

 Involve resident services staff in planning and decision making at properties served by these staff or that have transitional housing programs.

 Review sites paperwork and tenant files for proper procedure and documentation.

 Develop methods for evaluating effectiveness of policies, procedures and programs including input from
Housing Management staff.

 Supervise and train housing management and maintenance staff in compliance procedures relating to the physical buildings, tenant qualifications, and record-keeping.

 Provide regular reports to Alliance Asset Management staff regarding programmatic issues. Provide feedback on improvements needed. Conduct staff meetings and planning sessions.

 Provided input, as needed, to the Director of Real Estate Development on management plans for new projects.

 Attend community meetings to maintain good communication with properties neighbors.

Financial Management:

 Apply a working knowledge of YARDI property management software, reviewing site staff work and review summary reports to assist staff with checking the accuracy of their work, making corrections as needed.

 Partner with Finance in developing annual properties budgets and getting input from site staff.

 Review monthly financial statements for each, identifying expenditure and revenue concerns and taking appropriate follow-up actions, monitoring the financial performance of each property within the portfolio(s).

 Approve expenditure requests according to Alliance Asset Management policies and property management and partnership agreements. Follow Schedule B policy and procedures.

Property Facilities Management:

 Review sites' physical conditions reports with Maintenance Supervisor to ensure that buildings are well maintained (clean, appealing and marketable). Perform property visits as determined necessary.

 Ensure that vacant units are move-in ready, and that the marketing plan is being followed.

 Compile information for annual capital budgets and replacement reserves use.

 Monitor implementation of preventative maintenance work at properties of responsibility.

Safety

 Monitor compliance to safety program policies and procedures.

 Create a work environment that promotes safety.

 Hold associates responsible for compliance to safety policies and procedures.

Qualifications, Knowledge and Skills Requirement

 College education or equivalent work experience.

 Five plus years managerial experience with multi-site experience.

 Ability to handle finances and work within a budget.

 Exceptional communication skills.

 Ability to travel to various sites.

 Must be fluent in English

Other Duties

 Responsible for the safeguarding of site and client property’s assets.

 Perform other duties as assigned.

Special Skills, Knowledge or Abilities

Possess knowledge of laws, legal codes, court procedures, precedents, government regulations, and agency rules applicable to managing an affordable apartment community. Ability to perform strategic planning and knowledge of accounting principles and practices, banking and the analysis and reporting of financial data.

Benefits

 Health Insurance – This is 100% paid for the employee. Dependents are the sole responsibility of the employee.

 Dental Insurance -- This is 100% paid for the employee. Dependents are the sole responsibility of the employee.

 Vision Insurance -- This is 100% paid for the employee. Dependents are the sole responsibility of the employee.

 Short Term & Long-Term Disability.

 Life Insurance ($25,000).

 403(b) retirement plan.

 Vacation (2 weeks per year).

 Sick (15 days per year).

 Personal (3 days per year).

 11 floating holidays per year.

 Flex Spending (Pre-tax program) for Childcare & Medical

Occupancy Specialist

Concord, NH

Full-time

Salary: $17.00/hour

Major Responsibilities:

  • Continually review and update site policies, procedures and related documents as part of a practice to revise procedures as needed to perform determined best practices.

  • Insure acceptance and subsequent processing of applications from prospective residents, and performance of income/background verification's so that certifications may be completed in compliance with regulations.

  • Responsible as the lead individuals on all PMR’s

  • Monitor vacancy related Accounts Receivable and bad debt statistics/trends, along with creation and implementation of corrective action plans as needed.

  • Maintain the contact database, logs of interested residents/waiting lists and any other data required for property management software.

  • Oversee the scheduling and showing of apartments to prospective residents.

  • Oversee the setup and maintenance of resident files as directed by the Assistant Property Manager or the Property Manager to comply with regulatory requirements.

  • Oversee the handling of all incoming telephone requests for leasing and maintenance.

  • Assist the Assistant Property Manager or the Property Manager in resident retention, lease renewals and implementation of rent increases.

  • Insure the coordination of marketing and advertising needs.

  • Insure the timely processing of all tenant related notices.

  • Keep Assistant Property Manager and or Property Manager informed of potential or actual issues related to physical, financial, or resident issues within the properties.

  • May be required to work nights and/or weekends with prior notification.

  • May be required to perform such other duties as assigned or implied relative to the effective operation of the properties, including additional office support when requested.
     

Qualifications:

  • College education with 2-4 years proven experience as an Occupancy Specialist or a combination of 4 years of the above education and experience components.

  • Ability to perform back up functions during the absence of the Assistant Property Manager.

  • Self- starter with the ability to multi-task, and work independently with minimal supervision from the Assistant Property Manager or Property Manager in a dynamic office environment.

  • Strong working knowledge of compliance with Low Income Housing Tax Credit Program (LIHTC) and/or both project-based and portable Department of Housing and Urban Development (HUD) Housing Choice Voucher Program/Section 8.

  • A strong working knowledge of landlord-tenant and Fair Housing laws, as well as the ability to ensure compliance with those regulations.

  • Must possess excellent written and oral communication skills, with experience that shows a high degree of interpersonal skills working with staff, residents and the general public.

  • Proficiency in Microsoft Office, including Excel spreadsheet programs, and Word documents along with Property Management related software.

  • Have a firm understanding of accounts receivable and accounts payable as it relates to the properties within the portfolio under management, as well as the ability to work within a budget.

  • Valid state driver’s license.

  • Ability to travel between properties within the portfolio.

  • Must be fluent in English.
     

Benefits:

  • Health Insurance – This is 100% paid for the employee. Dependents are the sole responsibility of the employee.

  • Dental Insurance -- This is 100% paid for the employee. Dependents are the sole responsibility of the employee.

  • Vision Insurance -- This is 100% paid for the employee. Dependents are the sole responsibility of the employee.

  • Short Term & Long-Term Disability.

  • Life Insurance ($25,000).

  • 403(b) retirement plan.

  • Direct Deposit

  • Vacation (2 weeks per year).

  • Sick (15 days per year).

  • Personal (3 days per year).

  • 11 floating holidays per year.

  • Flex Spending (Pre-tax program) for Childcare & Medical.

Interested? Send your resume to Amber at AMay@catchhousing.org.